Helix API / subscriptions KO with pagination

API
1

Hi !

The pagination of subscriber is broken with Helix API (it works with Kraken)

The bug started between 2019-06-26 05:00 and 2019-06-26 05:10 Europe/Paris timezone

On the first call, there is no issue

https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=100

[…]
    }
  }
  ["pagination"]=>
  array(1) {
    ["cursor"]=>
    string(39) "eyJiIjpudWxsLCJhIjp7Ik9mZnNldCI6MTAwfX0"
  }
}

but when I do this call to get

https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=100&after=eyJiIjpudWxsLCJhIjp7Ik9mZnNldCI6MTAwfX0

Then I have a 500 - Internal Server Error

It perfectly worked since month.

2

HTTP 500 is “server screwed up try again later”

So Try again later.

I am however seeing the same issue at the time of writing

3

Yep but, the issue never happen on first page.
it only happen when i add the “after” parameter.

it started 7 hour ago.

4

Yup, as I’ve confirmed, I’m seeing the same issue.

We can’t do much about it until Twitch gets into the office later today.

5

Seems might be a issue with first=100 try first=90

(fine with 99 also)

6

thx it works !

there still is an issue, but its ok to me i managed it.

The issue :

  • first page has 90 result as expected
  • second page has 91 result instead of 90 max
7

That is weird I rechecked mine and with a 90 I get 91 on the first page… lovely

I do “if results is < limit stop paginating” myself so I didn’t notice it originally

8

Twitch has logged this for further investigation!

9

This issue should have been corrected around July 2. Please let us know if there are still scenarios that result in 500 errors.

11

I still keep a limit a 90 otherwise it fail sometimes

limit 100 :

string(76) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=100"
string(122) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=100&after=eyJiIjpudWxsLCJhIjp7Ik9mZnNldCI6MTAwfX0"
string(133) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=100&after=eyJiIjp7Ik9mZnNldCI6MH0sImEiOnsiT2Zmc2V0IjoyMDB9fQ"
string(135) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=100&after=eyJiIjp7Ik9mZnNldCI6MTAwfSwiYSI6eyJPZmZzZXQiOjMwMH19"
string(135) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=100&after=eyJiIjp7Ik9mZnNldCI6MjAwfSwiYSI6eyJPZmZzZXQiOjQwMH19"

=> Error : 500

limit 99 :

string(75) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=99"
string(120) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=99&after=eyJiIjpudWxsLCJhIjp7Ik9mZnNldCI6OTl9fQ"
string(132) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=99&after=eyJiIjp7Ik9mZnNldCI6MH0sImEiOnsiT2Zmc2V0IjoxOTh9fQ"
string(133) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=99&after=eyJiIjp7Ik9mZnNldCI6OTl9LCJhIjp7Ik9mZnNldCI6Mjk3fX0"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=99&after=eyJiIjp7Ik9mZnNldCI6MTk4fSwiYSI6eyJPZmZzZXQiOjM5Nn19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=99&after=eyJiIjp7Ik9mZnNldCI6Mjk3fSwiYSI6eyJPZmZzZXQiOjQ5NX19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=99&after=eyJiIjp7Ik9mZnNldCI6Mzk2fSwiYSI6eyJPZmZzZXQiOjU5NH19"

=> Error : 500

limit 90 :

string(75) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90"
string(120) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjpudWxsLCJhIjp7Ik9mZnNldCI6OTB9fQ"
string(132) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6MH0sImEiOnsiT2Zmc2V0IjoxODB9fQ"
string(133) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6OTB9LCJhIjp7Ik9mZnNldCI6MjcwfX0"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6MTgwfSwiYSI6eyJPZmZzZXQiOjM2MH19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6MjcwfSwiYSI6eyJPZmZzZXQiOjQ1MH19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6MzYwfSwiYSI6eyJPZmZzZXQiOjU0MH19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6NDUwfSwiYSI6eyJPZmZzZXQiOjYzMH19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6NTQwfSwiYSI6eyJPZmZzZXQiOjcyMH19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6NjMwfSwiYSI6eyJPZmZzZXQiOjgxMH19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6NzIwfSwiYSI6eyJPZmZzZXQiOjkwMH19"
string(134) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6ODEwfSwiYSI6eyJPZmZzZXQiOjk5MH19"
string(136) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6OTAwfSwiYSI6eyJPZmZzZXQiOjEwODB9fQ"
string(136) "https://api.twitch.tv/helix/subscriptions?broadcaster_id=121445595&first=90&after=eyJiIjp7Ik9mZnNldCI6OTkwfSwiYSI6eyJPZmZzZXQiOjExNzB9fQ"

=> all done OK