Can support say if we “don’t meet the criteria”?
I created bot for my favorite streamers, it uses special format which requires whispers:
- Don’t flooding in streamer’s chat and send unimportant messages to whispers (we don’t need to reply on !help command in their chat)
- Respond to basic commands in whispers (like !8ball, why user can’t play with it, it’s very cool thing)
- Be very responsible (means reply to message in whisper, while there’s cooldown in streamer’s chat)
- Give only requested information, nothing other
So, whispers it’s very important part for my bot. But recently (about two weeks ago) it got shadowbanned from sending whispers to users, who never received bot’s replies in whispers. I still can send whispers on site using bot’s account, but real bot can’t reply on them.
Your support says absolutely nothing to my requests (they just ignored) and you just making me think badly of you (sorry, but we all the people and we have emotes).
I don’t exclude, that it can be library I using for my bot - tmi.js. But. After sending whisper bot gets whispers event on two different clients with their message, but receiver don’t seeing it. So I think it’s shadowban ¯_(ツ)_/¯
Sorry for mistakes in text