# War frame prime loot malfunction

**URL:** <https://staging-discuss.dev.twitch.com/t/war-frame-prime-loot-malfunction/18374>\
**Category:** Chat and IRC\
**Created:** [October 23, 2018, 12:41pm UTC](https://staging-discuss.dev.twitch.com/t/war-frame-prime-loot-malfunction/18374 "2018-10-23T12:41:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dan1988tube](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dan1988tube](https://staging-discuss.dev.twitch.com/u/dan1988tube)\
**Post date:** [October 23, 2018, 12:41pm UTC](https://staging-discuss.dev.twitch.com/t/war-frame-prime-loot-malfunction/18374/1 "2018-10-23T12:41:15Z")

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I’m having trouble retrieving prime loot for the last war frame prime weapon update. It shows that I have open and claimed my loot but when I go on the consul to play I do not have the weapons. Can someone please help.

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**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [October 23, 2018, 12:42pm UTC](https://staging-discuss.dev.twitch.com/t/war-frame-prime-loot-malfunction/18374/2 "2018-10-23T12:42:16Z")

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This is the third party develops forum we cannot help you

Please try @twitchsupport on Twitter or [https://help.twitch.tv](https://help.twitch.tv) for more

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**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [October 23, 2018, 12:42pm UTC](https://staging-discuss.dev.twitch.com/t/war-frame-prime-loot-malfunction/18374/3 "2018-10-23T12:42:27Z")

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