The question you just asked in Discord was answered.
TwitchSupport is inundated with general site queries, so it’s very likely the right people won’t see it.
Support Tickets, generally, take 3-5 working days depending on how busy the ticketing system is.
8 days for your current Bump, takes us to the 5 day working day range, so we are at the upper end. There is nothing this forum can do to help you other than send you to the support ticketing system to raise a ticket as the documentation states to do.