# Twitch Prime Loot - World of Tanks **URL:** \ **Category:** Game Development\ **Created:** [May 31, 2019, 6:42am UTC](https://staging-discuss.dev.twitch.com/t/twitch-prime-loot-world-of-tanks/21353 "2019-05-31T06:42:19Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![XidonRayn](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/xidonrayn/32/6475_2.png) [@XidonRayn](https://staging-discuss.dev.twitch.com/u/XidonRayn)\ **Post date:** [May 31, 2019, 6:42am UTC](https://staging-discuss.dev.twitch.com/t/twitch-prime-loot-world-of-tanks/21353/1 "2019-05-31T06:42:19Z")
I had Twitch synced with Amazon Prime and working fine for months. Got the Alpha and Beta crates no problem, but since then I haven’t gotten any “claimed” crates in-game. I’ve tried resyncing my accounts multiple times. I’ve been on chat support with Amazon for an hour and they were completely useless. Every time I try to go to the in-game loot crates on the website I have to re-login for some reason, but every time I do it shows the crates as “claimed.” Yet they never show up in-game. Up till now, I didn’t care that much because it was just a skin and some other things, but now they are offering a free tier 7 premium tank. Please help if you can! I’ve submitted an email to Twitch support but haven’t heard back yet. ---
**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [May 31, 2019, 3:31pm UTC](https://staging-discuss.dev.twitch.com/t/twitch-prime-loot-world-of-tanks/21353/2 "2019-05-31T15:31:48Z")
We cannot help you with Prime Rewards issues. Please contact World of Tanks support ---
**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\ **Post date:** [May 31, 2019, 3:31pm UTC](https://staging-discuss.dev.twitch.com/t/twitch-prime-loot-world-of-tanks/21353/3 "2019-05-31T15:31:51Z")