My suspicion is that this is due to an upgrade (i.e. someone started at $4.99 and went to $9.99). Can you check the output to see if there are multiple entries for a single user at different tiers?
My suspicion is that this is due to an upgrade (i.e. someone started at $4.99 and went to $9.99). Can you check the output to see if there are multiple entries for a single user at different tiers?