# Thumbnail url issue

**URL:** <https://staging-discuss.dev.twitch.com/t/thumbnail-url-issue/29985>\
**Category:** API\
**Created:** [January 17, 2021, 3:53pm UTC](https://staging-discuss.dev.twitch.com/t/thumbnail-url-issue/29985 "2021-01-17T15:53:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![shahrukh\_ijaz](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/shahrukh_ijaz/32/8661_2.png) [@shahrukh\_ijaz](https://staging-discuss.dev.twitch.com/u/shahrukh_ijaz)\
**Post date:** [January 17, 2021, 3:53pm UTC](https://staging-discuss.dev.twitch.com/t/thumbnail-url-issue/29985/1 "2021-01-17T15:53:04Z")

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Hi i want to ask that due to api update now [https://api.twitch.tv/helix/videos?id=876066798](https://api.twitch.tv/helix/videos?id=876066798)

is giving thumbnail\_url as [https://static-cdn.jtvnw.net/cf\_vods/d2nvs31859zcd8/afc591b21919733560d3\_superduperkyle\_41337413118\_1610819351//thumb/thumb0-%{width}x%{height}.jpg](https://static-cdn.jtvnw.net/cf_vods/d2nvs31859zcd8/afc591b21919733560d3_superduperkyle_41337413118_1610819351//thumb/thumb0-%25%7Bwidth%7Dx%25%7Bheight%7D.jpg)

but previously it was like [https://clips-media-assets.twitch.tv/vod-107049351-offset-26-preview-480x272.jpg](https://clips-media-assets.twitch.tv/vod-107049351-offset-26-preview-480x272.jpg)

can you please tell me how i can get the above url so that i can convert it to .mp4 url

My purpose is to get .mp4 url of a video clip

Thanks

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<div class="post-metadata">

**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [January 17, 2021, 3:54pm UTC](https://staging-discuss.dev.twitch.com/t/thumbnail-url-issue/29985/2 "2021-01-17T15:54:33Z")

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> [@shahrukh\_ijaz](#):
>
> can you please tell me how i can get the above url so that i can convert it to .mp4 url
> 
> My purpose is to get .mp4 url of a video clip

This is not supported.

There is no officially supported/documented way to download a Clip or video as a MP4

See also this request for official support:

> **[Extend Clips API to provide the MP4 url so editors can automate downloads](https://twitch.uservoice.com/forums/310213-developers/suggestions/39228784-extend-clips-api-to-provide-the-mp4-url-so-editors)**
>
> If I have an oAuth that represents a User, where the User is either
> 
> \- the broadcaster the clip is of
> \- an editor of the channel that the clip is of
> \- the user is the owner of the clip
> 
> And I make a request for a Clip as documented:...

or for videos

> **[Extend videos API to allow editors (and above) to automate downloads](https://twitch.uservoice.com/forums/310213-developers/suggestions/41560489-extend-videos-api-to-allow-editors-and-above-to)**
>
> In a similar fashion as
> 
> 
> https://twitch.uservoice.com/forums/310213-developers/suggestions/39228784-extend-clips-api-to-provide-the-mp4-url-so-editors
> 
> 
> The Videos API should be extended to provide the (original) VOD to authenticated users where...

The only supported method is to manually fetch these via the Dashboard

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<div class="post-metadata">

**Author:** ![shahrukh\_ijaz](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/shahrukh_ijaz/32/8661_2.png) [@shahrukh\_ijaz](https://staging-discuss.dev.twitch.com/u/shahrukh_ijaz)\
**Post date:** [January 17, 2021, 6:46pm UTC](https://staging-discuss.dev.twitch.com/t/thumbnail-url-issue/29985/3 "2021-01-17T18:46:56Z")

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can you please tell me how to to get mp4 url ??? because i didn’t find a way to do it… is there any way to do it.

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**Author:** ![Dist](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/dist/32/7192_2.png) [@Dist](https://staging-discuss.dev.twitch.com/u/Dist)\
**Post date:** [January 17, 2021, 7:22pm UTC](https://staging-discuss.dev.twitch.com/t/thumbnail-url-issue/29985/4 "2021-01-17T19:22:15Z")

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There is no API available for getting the mp4, the ONLY way is by the means provided on the Twitch Dashboard.

All other means to attempt to download the mp4 programmatically are a violation of the Twitch Developer Agreement.

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**Author:** ![system](https://d2spem0quai2ol.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://staging-discuss.dev.twitch.com/u/system)\
**Post date:** [February 16, 2021, 7:22pm UTC](https://staging-discuss.dev.twitch.com/t/thumbnail-url-issue/29985/5 "2021-02-16T19:22:18Z")

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