If the channel always appears offline they might have the legacy option enabled in their settings to hide their channel from the directory.
Probably under https://secure.twitch.tv/settings/channel or https://secure.twitch.tv/settings/security.
If the channel always appears offline they might have the legacy option enabled in their settings to hide their channel from the directory.
Probably under https://secure.twitch.tv/settings/channel or https://secure.twitch.tv/settings/security.