Since the switch to the new embedding system in the last days, I have had some problems with the player embedded on our website, which probably also cost us some viewers. For example, the stream quality in the automatic standard setting is always displayed in a lousy 160p quality, although we send i…

@BarryCarlyon I cannot replicate the issue you are having. All of my embed tests resuse the last manual setting or defaults to auto. You might have something going on environmentally on your machine. I don’t know but it needs to be followed up on your existing thread not this thread please. As d…

[image] PARALAX: I had our stream tested by several viewers and everyone reported that streams at 60 fps were not recognized correctly, either by the embedded player or on the Twitch channel page. So you have the problem on the main Twitch Website, it’s not limited to embeds?

@BarryCarlyon Yes, I have it with both. And I didn’t have this issues some months ago. I notify it during my last show on saturday evening 8:00 p.m. (German time).

Now I have a completely different problem: My e-mail address of my test channel was apparently deleted because it was not used for too long and now I no longer have access to my second Twitch account, which I use for test purposes. Is there any way that I can log in again and change the email addres…

You have to open a ticket with Twitch on the support site for account issues.

Some problems with the embedded player and quality auto detection

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Some problems with the embedded player and quality auto detection

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