Either your EBS using the Send Chat endpoint
Or a chatbot
Which is basically the same thing in this scenario
Since you’ll need to get the event from the extension to your backend.
Then your backend can send it out on whatever your preference is
Either your EBS using the Send Chat endpoint
Or a chatbot
Which is basically the same thing in this scenario
Since you’ll need to get the event from the extension to your backend.
Then your backend can send it out on whatever your preference is