Reading sub status not working

[BarryCarlyon]

So to confirm:

On

Dev Console → Extensions → Manage Extension → Manage a Version → Monetization

You have this option enabled:

And on

Dashboard → Extensions → My Extensions → Manage Permissions

You have the second toggle enable? (It’s disabled in my screenshot)

@thesonezu

I built a view with logged in user granting access to the user data and made the checkmark on the sub status.

Finally you are testing on the Twitch front end (the actual website) as a user whom has a subscription? The above quote suggests you are testing it in the Rig and the behaviour may vary. Certain parts of the Rig don’t work as expected in the rig.

You can and should add a test:

window.Twitch.ext.features.isSubscriptionStatusAvailable

To check if sub status is actually available, documented at Extensions Reference | Twitch Developers

Before running the code you used which doesn’t do the “enablement” check.

@thesonezu

I built a view with logged in user granting access to the user data and made the checkmark on the sub status.

But still my response is “No Sub”.
Where else could be the problem?

I predict the issue is, that you are testing in the Developer Rig where subscriber status just isn’t available/not working as expected, or could be a bug. And the checkbox you refer to:

Just turns on the feature flag doesn’t set the “user” as having a sub

The feature flag being: window.Twitch.ext.features.isSubscriptionStatusAvailable as mentioned earlier.

For best results install the extension to a “real” Twitch Channel and test there.