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This is an undocumented endpoint, so can and will break/change at times and could be removed without warning.
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It’s a list of chatters, not viewers. It’s entirely possible to be in that list and not have the stream running, or the reverse be watching the stream (logged in or logged out) and not be on that list. You have no reliable way to track view time per user.
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The cache can vary, dont assume it’ll always be 2 minutes. Under some conditions it can be longer.
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If you’re tracking users I hope you have their consent and are following all privacy laws.
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Why did you need to a bump a year and a half old thread?