Helix/subscriptions pagination stops returning subs

BarryCarlyon · August 16, 2020, 7:21pm

Ah you are reporting a duplicate of

github.com/twitchdev/issues

Get Broadcaster Subscriptions endpoint results is missing subscirptions that are present in "Download My Subscriber List" file

opened 03:44AM - 05 Aug 20 UTC

closed 04:53PM - 16 Sep 20 UTC

csunday95

duplicate product: api done

**Brief description** When using the Helix `Get Broadcaster Subscriptions` endp…oint, the set of subscriptions obtained differs from the complete list of subscribers available for download from the Channel Analytics page of a broadcaster. This difference follows a strange pattern that all the missing subs are within packs of gifted subs; the larger the pack the more are missing. **How to reproduce** - Use the Helix API `Get Broadcaster Subscriptions` endpoint as normal to obtain a list of all the broadcaster subscriptions - concurrently download the list of subscribers from a user's analytics page - compare the list of subscribers obtained via Helix to the list downloaded - in the test I was running, there were dozens of missing subscriptions with the strange correlation that all were within gifted sub packs of at least 5. The bulk of the missing subs were in a pack of 50. **Expected behavior** The Helix API endpoint for subscribers has a near exact correspondence with the downloaded sub list.

github.com/twitchdev/issues

helix/subscriptions is not returning all subscribers

opened 05:21AM - 04 Aug 20 UTC

closed 11:04PM - 09 Sep 20 UTC

Brandin

product: api ticketed

**Brief description** While paginating through subscriptions (showing on the Da…shboard as 789) - I am only able to get to 702. This wasn't an issue until the past few days, it worked without a problem before. I have tested my code to ensure that it isn't ending pagination early, the last page, which has 2 results, has no cursor. **How to reproduce** Query helix/subscriptions for 100 and paginate until you receive 0 results or no cursor, compare the count **Expected behavior** You should be able to retrieve 100% of the subscribers from this endpoint through pagination. (Feature request) We would have access to a count field when not specifying the optional user_id. **Screenshots** ![image](https://user-images.githubusercontent.com/15201621/89255873-328e9700-d5f9-11ea-83a8-789ade783062.png) **Additional context or questions** N/A - feel free to ask for more information, I'd be happy to help.

I thought you were reporting that page 10 was failing completely, not that the data you have fetched is appearing incomplete