Thank you for your quick reply. Perhaps my symptom of it being the 10th call is a red herring. Their dashboard is showing 1114 sub points, while my calculated (tier 1000 = 1, 2000 = 2, 3000 = 6) ends up being 1000. There’s always been a slight offset, which we attributed to people upgrading their tiers, but we’ve never seen 114 point disparity. I’m at a loss here on the issue.
I appreciate your time and I guess I’ll keep plugging away.
Edit: Not red herring for me, the issue on my end is definitely pagination if it be my issue or not.