# Have some problems with twich prime

**URL:** <https://staging-discuss.dev.twitch.com/t/have-some-problems-with-twich-prime/19572>\
**Category:** Chat and IRC\
**Created:** [January 17, 2019, 8:30pm UTC](https://staging-discuss.dev.twitch.com/t/have-some-problems-with-twich-prime/19572 "2019-01-17T20:30:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Tw1Nk111](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@Tw1Nk111](https://staging-discuss.dev.twitch.com/u/Tw1Nk111)\
**Post date:** [January 17, 2019, 8:30pm UTC](https://staging-discuss.dev.twitch.com/t/have-some-problems-with-twich-prime/19572/1 "2019-01-17T20:30:22Z")

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![cXVe5hIXeDk](https://d2spem0quai2ol.cloudfront.net/original/2X/5/59aa242828b70d4cd14f748ff4d48b9b484dfadd.jpeg)  
recently paid for the purchase but twich prime wasn’t activated on my account

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**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [January 17, 2019, 8:31pm UTC](https://staging-discuss.dev.twitch.com/t/have-some-problems-with-twich-prime/19572/2 "2019-01-17T20:31:18Z")

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We are not Twitch or Amazon prime support. We cannot help you.

Please consult [https://help.twitch.tv/](https://help.twitch.tv/) or Amazon Directly

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**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [January 17, 2019, 8:31pm UTC](https://staging-discuss.dev.twitch.com/t/have-some-problems-with-twich-prime/19572/3 "2019-01-17T20:31:21Z")

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