# Extension says Bits not enabled

**URL:** <https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820>\
**Category:** Extensions\
**Created:** [January 6, 2021, 11:46pm UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820 "2021-01-06T23:46:48Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![jabusir](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/jabusir/32/11074_2.png) [@jabusir](https://staging-discuss.dev.twitch.com/u/jabusir)\
**Post date:** [January 6, 2021, 11:46pm UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820/1 "2021-01-06T23:46:48Z")

</div>

I’m logging the javascript helper object to the console to discover that bits are not enabled in the extension.

I have bits enabled in the monetization tab, along with products in the developer rig.

As a broadcaster, I am eligible to receive bits as an affiliate, and I have bits enabled on my channel.

What are some possible reasons Bits are not enabled in my extension?

---

<div class="post-metadata">

**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [January 7, 2021, 2:33am UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820/2 "2021-01-07T02:33:24Z")

</div>

Check if bits are enabled on

```
https://dashboard.twitch.tv/u/USERNAME/extensions/permissions

```

 ![image](https://d2spem0quai2ol.cloudfront.net/original/2X/a/abce03b644db62875b585bee5af554348ac7b7df.png)

![image](https://d2spem0quai2ol.cloudfront.net/original/2X/1/12cd0c80166c16d9a9f9f10ede87b00e2254084a.png)

Or uninstall/reinstall the extension

---

<div class="post-metadata">

**Author:** ![jabusir](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/jabusir/32/11074_2.png) [@jabusir](https://staging-discuss.dev.twitch.com/u/jabusir)\
**Post date:** [January 17, 2021, 11:24pm UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820/3 "2021-01-17T23:24:41Z")

</div>

> [@BarryCarlyon](#):
>
> `https://dashboard.twitch.tv/u/USERNAME/extensions/permissions`

Hi Barry,

Thank you for your response. Yes I do have this checked, and I have tried uninstalling and reinstalling the extension.

Additionally, I’ve ran hosted tests on various other versions of the extension, and run into the same issue.

---

<div class="post-metadata">

**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [January 17, 2021, 11:26pm UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820/4 "2021-01-17T23:26:38Z")

</div>

> [@jabusir](#):
>
> I have bits enabled in the monetization tab, along with products in the developer rig.
> 
> As a broadcaster, I am eligible to receive bits as an affiliate, and I have bits enabled on my channel.
> 
> What are some possible reasons Bits are not enabled in my extension?

Did you try testing this as “not you”/a different Twitch account

As you can’t use bits in your own channel.

---

<div class="post-metadata">

**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [June 3, 2022, 1:51pm UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820/5 "2022-06-03T13:51:20Z")

</div>

2 posts were split to a new topic: [Extension - Bits not enabled](https://staging-discuss.dev.twitch.com/t/extension-bits-not-enabled/38779)

---

<div class="post-metadata">

**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [June 9, 2022, 9:17am UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820/6 "2022-06-09T09:17:28Z")

</div>

A post was split to a new topic: [Testing bits in extensions Rig/Site](https://staging-discuss.dev.twitch.com/t/testing-bits-in-extensions-rig-site/38868)

---

<div class="post-metadata">

**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [June 9, 2022, 9:17am UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820/7 "2022-06-09T09:17:58Z")

</div>



---

<div class="post-metadata">

**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [June 9, 2022, 9:18am UTC](https://staging-discuss.dev.twitch.com/t/extension-says-bits-not-enabled/29820/8 "2022-06-09T09:18:14Z")

</div>

Locked to prevent further necro-ing of the post and OP disappeared (where OP appears to be on about a released extension not an extension in testing)
