I recently reached my milestones to be eligible for Affiliate status. At the moment I completed them, I had a partially complete on-boarding process for the Extensions Developer program. My dashboard instructed me to finish this process before I could proceed with the Affiliate on-boarding. I promptly completed the Extensions Developer on-boarding (including all tax and financial steps) and I was approved (I even received an email confirming the approval). After having finished the Extensions Developer on-boarding process, my “Path To Affiliate” section of my dashboard presented me with a button to “Get Started” on my Affiliate on-boarding. However, this button simply re-directs me to the “Extensions Developer” section of my dashboard settings, where it shows me the options to edit my already completed Extensions Developer on-boarding.
I’ve emailed support, got the irrelevant auto-reply, responded that it didn’t address my issue, and the response I finally got back from (seemingly) a real person was regarding Affiliate payouts and had absolutely nothing to do with my issue. I responded again but can’t even tell if my case is still active or if it was closed?
This is very frustrating. My case is #14110018, if there is anyone out there who is both willing and able to help.