# Cant use my free sub with prime

**URL:** <https://staging-discuss.dev.twitch.com/t/cant-use-my-free-sub-with-prime/10729>\
**Category:** Meta\
**Created:** [June 16, 2017, 3:51pm UTC](https://staging-discuss.dev.twitch.com/t/cant-use-my-free-sub-with-prime/10729 "2017-06-16T15:51:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Shalev\_Elmakies](https://avatars.discourse-cdn.com/v4/letter/s/b19c9b/32.png) [@Shalev\_Elmakies](https://staging-discuss.dev.twitch.com/u/Shalev_Elmakies)\
**Post date:** [June 16, 2017, 3:51pm UTC](https://staging-discuss.dev.twitch.com/t/cant-use-my-free-sub-with-prime/10729/1 "2017-06-16T15:51:51Z")

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Hi I’m trying to use my free sub with prime on twtich and after i’m clicking on “Subscribe free” its giving me error “Sorry, there was a problem spending your Prime credit.”

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**Author:** ![Shalev\_Elmakies](https://avatars.discourse-cdn.com/v4/letter/s/b19c9b/32.png) [@Shalev\_Elmakies](https://staging-discuss.dev.twitch.com/u/Shalev_Elmakies)\
**Post date:** [June 16, 2017, 3:52pm UTC](https://staging-discuss.dev.twitch.com/t/cant-use-my-free-sub-with-prime/10729/2 "2017-06-16T15:52:22Z")

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Can someone help me to solve it please?

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**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [June 16, 2017, 4:50pm UTC](https://staging-discuss.dev.twitch.com/t/cant-use-my-free-sub-with-prime/10729/3 "2017-06-16T16:50:28Z")

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This is the third party developer forum.

We cannot help you.

Try [https://twitter.com/twitchsupport](https://twitter.com/twitchsupport) or [https://help.twitch.tv/](https://help.twitch.tv/)

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**Author:** ![system](https://d2spem0quai2ol.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://staging-discuss.dev.twitch.com/u/system)\
**Post date:** [June 16, 2017, 5:50pm UTC](https://staging-discuss.dev.twitch.com/t/cant-use-my-free-sub-with-prime/10729/4 "2017-06-16T17:50:44Z")

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