I’m sorry to hear you’re having trouble with the desktop app!
Unfortunately, this is just the developer forums. We’re not able to provide technical support for the desktop app here. I know it can be frustrating when an app doesn’t perform the way you expect. I would suggest emailing our support team via the form I’ve linked below. Good luck!
https://help.twitch.tv/customer/portal/emails/new
— Amorelandra