Hi Twitch Staff,
As a broadcaster I would like to give my opinion on this matter.
Basically my bot uses whispers since this week.
This was out of necessity and let me tell you why, my viewers called my bot the “Chat Spam Bot” as a joke.
This is because my viewers can request a couple of commands in chat. (such as amount of hours viewed, how many chat points they have, what thing they can buy with them etc etc) Imagine 3 people requesting these commands within 5 minutes, The bot would spam my chat with at least 15 to 30 lines, making normal chat messages disappear between all the bot’s messages.Normally I have 30-40 concurrent viewers so imagine the madness that unfolds…
The simple solution for this is the whisper feature. Instead of posting the message in chat, it (the bot) sent the information the viewer requested through a whisper. This is both beneficial to the requester and the viewers. The requester can view the information he wants to know without having to keep scrolling up as twitch chat rages on and twitch chat can go on unbothered by bot interference.
I think this being said, I speak for quite a lot of streamers. And for this sole reason we request our bots (with the help of authentication forms as we had a couple months ago) to be able to be whitelisted from the anti-spam measures.
I do agree that having a chatbot that whispers people for no reason without any viewer requests etc should be banned or detected by the anti-spam system. These bots should not be allowed to pass the whitelist background checks.
You want to know what I mean? Check out my profile and type !upgrades or !recruitment when smartcorebot is online to see for yourself.
Warm regards,
SmartCoreGaming