Bot banned from Whispers?!

Username: GamesTrapLive
Bot name: TrapNationBot

Being able to use whipser on my bot would be a huge deal.

My channel: comkean
Bot channel: keanbot

Thanks alot :=)

Hey Xangold! Can you add my accounts please?

I’m developing for Electrokidi’s channel, #electrokidi, my personal channel is #javilobo8, and the bot accounts for whispers I want to add are:

eiectrokidi
jlobobot

Thank you so much! :smiley:

Just a reminder to everyone on this thread.

You only need to get whitelisting for your bot, IF your bot is having problems Whispering.

As Twitch are tweaking the algo thats tripping us up.

How and where do I get my bot “whitelisted” as some of my viewers now start reporting problems too… they send a whisper command to my bot… but get no answer. When I look into the program, I see my bot respond to them, but yeah, they get nothing on their end.

Me: Doctor_Mandarb
My Bot: Nurse_Bot

Thanks a lot.

Username: LawlyPopzz
Botname: Candylandzz

Thanks for the help

Username: Metaork2
Bot Name: Metabot_1

This bot is used to provide features and to issue ban notices on several channels, including my own one and WarOwls

Cheers

My User name : dariux1x
Bot name : Botela_
Stream where I use my bot : Sponsorius

I use my bot in “Sponsorius” stream, I’m moderator in his stream and I made him a bot. My bot got banned from whispering. Bot provides info through whispers.

Thanks.

Hi all,

We’ve vetted and added bots up to this point that have experienced issues. It can take 24 hours to kick in (adding them
doesn’t remove current blocks, it prevents new ones).

Thanks again for making cool stuff with our chat! Looking forward to seeing what cool stuff you’re building.

1 Like

My User name : mgnlive
Bot name : motherbasebot
Stream where I use my bot : MGNLIVE

I use my bot to send whisper commands (to cut down on chat spam) to users and only to users who trigger commands for the channel and nothing more. Thanks.

TwitchName: Iguarich
BotName: Iguarich

I use my bot to send whisper commands only for users of my channel. I made a chat game where i send much more whisper commands but this is only for my channel users. Pls check my bot.

Could you maybe publish the exact rate limits for the whisper/group server? It seems like some bots still get “banned from whispers” even tho they should be in your whitelist. is 3 per second and max 100 per minute still accurate?

Thats not the problem that we are hitting.

None of us are hitting the rate limits, we are hitting some sort of “you appear to be sending a lot of messages that are identical you look like a spam bot” thing

My User name : Joviex
Bot name : kriidaabot
Stream where I use my bot : Joviex

I use my bot to send whisper commands (to cut down on chat spam) to users and only to users who trigger commands for the channel and nothing more. Thanks.

Well whats causing the “this user has been banned from receiving whispers” issue then? It’s not permanent either. Plus I just asked for rate limits since the bot should have been whitelisted but its still facing the same issue, it’s following the rate limits tho. All I’m saying is that something is still not right.

Username: jazzpi
Bot Name: LobbySimBot
Stream Name: Resonance22 and ZeroEmpires

Not sure how much this bot is going to be doing with whispers and if he’s even going to hit the rate limit, but he might at peak times so I figured it would be better to ask before.

I’m moderating a channel where we hit the rate limit always like a few minutes after whispers just started working again.

Bot Name: SheepFarmer
Stream Name: Quin69

Would be lovely if you could resolve our issues @xangold - Thank you very much.

@xangold

Bot: TheSpartanBot
Channel: TheSpartanShow

/could you please add this bot : we utilize a lot of responding via whisper and chat : we need the rate limit off to continue without interruption/

@xangold
Bot: Na_Bothvate
Channel, where it’s used: Na_podhvate
Please unban this bot, i’m using this to clear the spam from the chat, Thank you, Sir!

Hi,

I’ve looked at bots, and added them to our whitelist from this thread to this point. Please allow for 24 hours in case you are currently blocked.

@cheeseasian We employ several different automated methods to blocking spambots. Some are extremely naive such as per second rate limits, and some look at other details that may not be obvious. As bad as “security through obscurity” can be, we feel not publishing these on a public forum is in everyone’s best interest.