Yes, you matter. If you want to take the cynical “Twitch only cares about money” viewpoint, it makes sense for us to grow streamers to gain more viewers so that we then make more money.
The issue with posting feedback in this forum is that it won’t reach the right people. feedback@twitch.tv is the place to go if you want to file a complaint, or support@twitch.tv if you want assistance. That said, we acknowledge our VOD product is lacking, and are working to improve it.