# Api related? Channel shows as offline to all followers and browse

**URL:** <https://staging-discuss.dev.twitch.com/t/api-related-channel-shows-as-offline-to-all-followers-and-browse/26096>\
**Category:** API\
**Created:** [June 3, 2020, 6:49pm UTC](https://staging-discuss.dev.twitch.com/t/api-related-channel-shows-as-offline-to-all-followers-and-browse/26096 "2020-06-03T18:49:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![biggk](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/biggk/32/8910_2.png) [@biggk](https://staging-discuss.dev.twitch.com/u/biggk)\
**Post date:** [June 3, 2020, 6:49pm UTC](https://staging-discuss.dev.twitch.com/t/api-related-channel-shows-as-offline-to-all-followers-and-browse/26096/1 "2020-06-03T18:49:59Z")

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Day 4 now of me being live but it was brought to my attention early that in the follower list I show offline and even sometimes I dont show up at all. You have to search for me or use my direct link to view my channel. This is the 2nd time in 2 months this has happened. I have got a single viewer either in these 4 days. Anyone have a clue whats going on? I first contact twitch support but they were pretty useless just asking me to clear my cache. If that were the case, all 200+ followers would have to do that.

Just for the heck of it, I have renewed my key, and tried different apps (twitch beta and multiple obs) Looks like a show up for 1 min and then completely disappear.

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**Author:** ![BarryCarlyon](https://d1d6mrmdu7ztse.cloudfront.net/user_avatar/staging-discuss.dev.twitch.com/barrycarlyon/32/253_2.png) [@BarryCarlyon](https://staging-discuss.dev.twitch.com/u/BarryCarlyon)\
**Post date:** [June 3, 2020, 7:23pm UTC](https://staging-discuss.dev.twitch.com/t/api-related-channel-shows-as-offline-to-all-followers-and-browse/26096/2 "2020-06-03T19:23:40Z")

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No it’s not API relayed.

if you can’t find yourself in the directory you need to create a support ticket with twitch

[https://help.twitch.tv](https://help.twitch.tv)

They should be able to help you further.

The third party developers forum cannot help with this issue

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**Author:** ![system](https://d2spem0quai2ol.cloudfront.net/original/2X/0/05909729875cce3b53e59d5561c4d23bb14948fc.png) [@system](https://staging-discuss.dev.twitch.com/u/system)\
**Post date:** [July 3, 2020, 7:23pm UTC](https://staging-discuss.dev.twitch.com/t/api-related-channel-shows-as-offline-to-all-followers-and-browse/26096/3 "2020-07-03T19:23:40Z")

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